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IGT Systems

Rebuilding an Enterprise Integration Platform, One Cycle at a Time

A long-running annual programme that keeps a European manufacturer's enterprise integration platform resilient, supportable, and GitOps-driven.

Global HQ

🇦🇹 Austria

Industry

Paper & Packaging

Annual revenue

4.1 B

Employees

13000+

Rebuilding an Enterprise Integration Platform, One Cycle at a Time image

120+ workloads

auto-recovered through GitOps across four environments

5 cycles

of prioritised upgrades delivered year over year

11.x

vendor-supported webMethods baseline, up from end-of-life versions

Table of contents



The starting point

A large European packaging manufacturer runs its business on enterprise integration. SAP, messaging, file transfer, and the pipelines between them move the data that keeps plants and partners in sync. It worked. It also carried risk that only shows up on a bad day.

Core services leaned on short-term workarounds. Monitoring had gaps, so outages were found late and recovered by hand. A single node failure could block automatic recovery and stretch into real downtime. Credentials sat in configuration. Messages could be lost after pickup if the messaging layer failed, which quietly weakened end-to-end traceability. Underneath all of it, key middleware and database versions were drifting toward end of life.

How the partnership works

This is not a one-off migration. It is a long-running annual programme. Each year IGT Systems defines the scope of what the platform needs next and assigns a clear priority to each task, so the most important work is easy to identify. The client selects the work that fits that year's priorities. The platform never depends on a single large, risky program. It improves in prioritised, controllable steps, and gets measurably stronger each cycle, with the next one already on the horizon.

The three most recent cycles show the direction of travel:

Phase

Goal

What it delivered

V3

Reliable and repeatable

Containerised core transfer and gateway services, health checks, Git-controlled Kubernetes pipelines, hardened credentials, and a closed message-loss gap with proactive incident tickets

V4

Highly available

Automatic failover, storage migration so pods recover cleanly after node failure, a monitored scheduler that prevents overlapping jobs, and removal of an end-of-life host

V5

Supportable and governed

Migration to IBM webMethods 11.x on vendor-maintained official images, a consistent PostgreSQL baseline, centrally governed secrets with per-team policy isolation, and a modern cloud development environment

The work, year over year

V3 made it reliable. The team moved the core services into containers, added health checks, and put deployments onto repeatable, Git-controlled pipelines. Credential handling was hardened and the gap that could lose a message after pickup was closed, so outages started raising tickets on their own instead of waiting to be noticed.

V4 made it resilient. Manual recovery was replaced with automatic failover. Storage was migrated so a replacement pod recovers cleanly when a node goes down. A monitored scheduler removed the risk of overlapping jobs, and the platform was lifted off an ageing host that threatened both builds and transfers.

V5 makes it supportable. Now completing, V5 moves the platform onto a vendor-supported webMethods 11.x baseline with official images, a consistent database, and governed secrets isolated by team. It also replaces retiring developer workstations with a modern cloud environment, protecting productivity through the transition.

Where it stands now

Today, more than 120 workloads across four environments are deployed and automatically recovered through GitOps.

Before

After

Late, manual outage recovery

Automatic failover and proactive incident ticketing

One-off, inconsistent deployments

Repeatable, Git-controlled releases

Credentials held in configuration

Centrally governed secrets, isolated by team

Messages losable after pickup

Stronger end-to-end traceability

Versions drifting out of support

A vendor-supported, scalable baseline

Keep your platform ahead of its own risk

Ageing infrastructure rarely fails on a schedule. If your integration layer is one node failure or one end-of-life version away from a bad week, IGT Systems can scope and prioritise the fix so you improve what matters most, in the right order. Talk to us.

Stack and technical info

  • Integration platform: IBM webMethods Integration Server, ActiveTransfer, API Gateway and Universal Messaging, migrating to 11.x
  • Orchestration: Kubernetes on RKE2, with Rancher and Helm
  • GitOps and CI/CD: ArgoCD with Git and Azure DevOps pipelines
  • Storage: shared RWX persistent volumes on IBM Spectrum Scale CSI
  • Secrets management: HashiCorp Vault with per-team policy isolation
  • Database: PostgreSQL 17 on vendor-maintained images
  • Enterprise systems: SAP S/4HANA (IDoc and qRFC), Microsoft Dynamics 365, Azure Service Bus and ServiceNow
  • Operational support: health checks, automatic failover, monitored scheduling and proactive incident ticketing

Related: our webMethods integration services and what webMethods Integration Server is.


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Eva Polcíková

Eva Polcíková

Project Manager

Book a call

IGT Systems

IGT Systems s.r.o.

Sliačska 34, 831 02 Bratislava,

Slovak Republic

+421 902 180 600

click@igt-systems.com
Funded by the European Union – NextGenerationEU
Recovery and Resilience Plan of the Slovak Republic

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