Privacy Policy

Introduction

IGT Systems s.r.o. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website igt-systems.com (the "Site"). It also outlines your rights under the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. We act as the "data controller" for the personal data collected through this Site. Our contact details are: IGT Systems s.r.o., Sliačska 1234/34, 831 02 Bratislava, Slovakia, email info@igt-systems.com. Please read this policy carefully to understand our practices regarding your information. By using our Site or submitting information via our contact form, you acknowledge that you have read and understood this Privacy Policy.

Last updated: November 10, 2025

Personal Data We Collect

We only collect limited personal data through our Site, primarily via our contact or consultation booking form and through analytical tools. The personal data we collect may include:

• Contact Form Data: When you submit an inquiry or request through our Site's contact form or consultation booking form, we collect the information you provide. This typically includes your name, email address, phone number (if provided), and the content of your message or inquiry. You may also voluntarily provide other information relevant to your request. We use this data to communicate with you and address your inquiry.
• Analytics Data: We use third-party analytics tools (Google Analytics via Google Tag Manager, and Google Search Console) to collect information about how visitors use our Site. This data may include your device's Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, the date/time of visits, and other technical information. Google Analytics uses first-party cookies to distinguish unique users and sessions. We do not collect your name or direct contact details through analytics; however, data such as IP addresses and unique cookie IDs might be considered personal data under GDPR. Google Search Console provides us aggregated data about our site's visibility in Google search (such as search queries, clicks, and technical diagnostics) but does not collect identifiable personal information from you directly.

We do not intentionally collect any sensitive personal data (such as racial or ethnic origin, political opinions, health information, etc.) through the Site. We also do not create user accounts or profiles on our Site, and we do not collect payment information as our Site does not offer e-commerce or paid services.

How We Use Your Data and Legal Bases

We will only use your personal data for specific purposes and where we have a lawful basis under GDPR to do so. The purposes for which we process data, and their corresponding legal bases, are:

• Responding to Inquiries: If you contact us via the contact form or email, we will use your name, contact information, and message to respond to your request or schedule a consultation. Legal Basis: We consider this processing necessary to take steps at your request prior to entering into a contract or to fulfill our legitimate interest in providing you with the requested information or services. By submitting your information, you also provide consent for us to use it to respond to you. (GDPR Article 6(1)(a) – consent, or Article 6(1)(f) – legitimate interests, as applicable.)
• Provision of Services: If your inquiry leads to us providing consulting services or entering a contract, we will use the information in performing that contract and communicating with you. Legal Basis: Contract performance (GDPR Article 6(1)(b)).
• Website Analytics: We use Google Analytics (implemented via Google Tag Manager) to analyze how our Site is used, in order to improve our content and user experience. Google Analytics places cookies on your browser to collect usage data (e.g., pages visited, time spent). Legal Basis: Your consent, which we will obtain via our cookie consent banner once implemented (GDPR Article 6(1)(a)), for the use of non-essential cookies. Currently, in the interim before a cookie banner is live, we rely on legitimate interests (GDPR Article 6(1)(f)) to process analytical data to understand and improve our website's performance. However, no analytics cookies will be used without your consent once our cookie management system is in place, in compliance with ePrivacy requirements.
• Site Maintenance and Security: We may process technical data (like IP addresses or server logs) to monitor, maintain, and secure our Site (e.g., to detect fraud or malicious activity). Legal Basis: Legitimate interests (to ensure network and information security) and compliance with legal obligations if applicable.

We will not use your personal data for marketing purposes (such as newsletters or promotions) unless we obtain your explicit consent. At present, we do not conduct email marketing or advertising targeting via the data collected on this Site.

Data Sharing and Disclosure

We treat your personal data with care and confidentiality. We do not sell or rent your personal information to third parties. We will only share your data in the following circumstances:

• Service Providers: We may share personal data with third-party service providers or processors that help us operate the Site or provide our services. For example, we use Google Analytics and Google Tag Manager (services provided by Google LLC and its affiliates) to process analytics data on our behalf. Google acts as a data processor for us in this context, meaning they only process data under our instructions for the above-mentioned analytics purposes. We have entered into appropriate data processing agreements with such providers as required by GDPR (including Google's standard Data Processing Addendum for Google Analytics). Aside from Google, our website hosting provider and email service provider may incidentally process contact form data or technical data when we receive your inquiries or when you use the Site. These providers are contractually bound to protect your data and cannot use it for their own purposes.
• Legal Obligations: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., to comply with a court order, legal process, or governmental request).
• Business Transfers: In the unlikely event that our company is involved in a merger, acquisition, or sale of assets, personal data held by us may be transferred to the new owner/parties as part of that transaction. In such case, we will ensure the confidentiality of the personal data is maintained and provide notice before it becomes subject to a different privacy policy.
• Protection of Rights: We may disclose information if necessary to enforce our Terms of Service, to protect our rights, privacy, safety, or property, or those of others, and to respond to claims or to prevent fraud or security vulnerabilities.

Your Rights Under GDPR

As a data subject in the EU (or where GDPR applies), you have certain rights regarding your personal data that we hold. We are committed to upholding these rights, which include:

• Right to Be Informed: You have the right to be informed about the collection and use of your personal data. This Privacy Policy is intended to provide you with that information.
• Right of Access: You have the right to request access to the personal data we hold about you and to obtain information about how we process it.
• Right to Rectification: If any of your personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances – for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent and we have no other legal basis to continue processing. This is also known as the "right to be forgotten."
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: For data you provided to us and which we process by automated means based on your consent or a contract, you have the right to obtain that data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to our processing of your personal data when the processing is based on our legitimate interests.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@igt-systems.com. We will respond to your request as soon as possible, and in any case within one month of receipt of the request.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include using secure server infrastructure, encryption of data in transit (HTTPS on our Site), access controls to internal systems, and regular review of our data handling practices. Although we make efforts to safeguard your information, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our data protection contact at:

IGT Systems s.r.o.
Sliačska 1234/34, 831 02 Bratislava, Slovakia
Email: info@igt-systems.com

Right to Lodge a Complaint

If you believe that we have processed your personal data in a manner that is not compliant with the GDPR or other applicable data protection laws, you have the right to lodge a complaint with your local supervisory Data Protection Authority. Our lead supervisory authority in Slovakia is:

Office for Personal Data Protection of the Slovak Republic
(Úrad na ochranu osobných údajov Slovenskej republiky)
Address: Hraničná 12, 820 07 Bratislava 27, Slovak Republic
Website: https://dataprotection.gov.sk
Telephone: +421 /2/ 3231 3220