SAP Integration Services with SAP BTP
Connect your SAP universe seamlessly. IGT Systems helps enterprises integrate their SAP systems with the rest of their IT landscape using SAP Business Technology Platform (SAP BTP). From SAP ERP and S/4HANA to cloud apps and third-party solutions, we ensure data and processes flow smoothly. As your SAP integration partner, we leverage SAP’s own Integration Suite to achieve real-time connectivity and a truly intelligent enterprise.
Book a discovery call
Independent review
Evidence-based
Actionable roadmap
Knowledge transfer
Independent review
Evidence-based
Actionable roadmap
Knowledge transfer
Independent review
Evidence-based
Actionable roadmap
Knowledge transfer
Table of contents
The Power of SAP BTP for Integration
If your organization runs on SAP, you know it’s mission-critical. SAP BTP’s Integration Suite is SAP’s dedicated platform to connect SAP to anything – it comes with pre-built connectors for SAP modules (and many non-SAP apps), plus tools for API management, workflow, and data streams. Using SAP BTP for integration means you’re aligning with SAP’s best practices: you get out-of-the-box knowledge of SAP data structures, updates that stay compatible with SAP releases, and cloud scalability via SAP’s infrastructure.
In simpler terms, SAP BTP lets you extend and integrate SAP without heavy custom coding in the SAP core. Instead of building bespoke point-to-point links that might break during SAP upgrades, you use SAP’s supported methods. This is especially powerful in a hybrid environment – e.g., connecting SAP S/4HANA on-premise with Salesforce in the cloud, or integrating SuccessFactors (SAP’s HR cloud) with your on-site Active Directory.
What We Deliver with SAP BTP
IGT Systems has deep experience using SAP’s Integration Suite (part of BTP) to design integration architectures for SAP-centric businesses. Here’s how we put SAP BTP to work for you:
- Integrating SAP & Non-SAP Systems: We use SAP Integration Suite (specifically Cloud Integration, formerly CPI) to create flows between SAP and external systems. For instance, connecting SAP ERP with a non-SAP CRM or e-commerce platform. Because Integration Suite comes with adapters for SAP (like IDoc, ALE, RFC) and for common protocols (REST, SOAP, OData), we can build interfaces that transform and route data from SAP’s format to the other system’s format. IGT configures these integration flows so that, say, a new customer in SAP automatically creates a customer in Salesforce, or an order in your website generates an IDoc into SAP for fulfillment. All of this happens securely and in near real-time, ensuring your SAP “single source of truth” stays in sync with everything else.
- Cloud Extensions via SAP BTP: Many companies are extending their SAP capabilities with cloud services – SAP BTP is ideal for that. We help clients use SAP’s cloud integration to connect to other cloud applications (Workday, Azure services, etc.) as well as to SAP’s own cloud products. For example, if you use SAP S/4HANA on-prem and SAP SuccessFactors (HR) on cloud, we can integrate them via BTP so employee data flows between the two. Or if you want to push IoT sensor data from AWS into SAP for analysis, we create an API or MQTT integration in BTP to feed that data into SAP. The benefit is you’re using SAP’s highly scalable cloud integration runtime to handle these tasks, which can scale as your data grows.
- Data and Process Integration in SAP: SAP environments often involve complex end-to-end processes (Order-to-Cash, Procure-to-Pay, etc.) that span multiple SAP modules and maybe external systems. IGT leverages SAP’s Orchestration and Workflow tools on BTP to coordinate these processes. For instance, using SAP Workflow service to manage an approval process that starts in an external app but ends in SAP. Or using SAP Event Mesh (also part of BTP) to propagate events (like “inventory low” or “invoice paid”) to various consumers. We design these integrations such that your business processes are automated and error-proof across all systems. No more manual data transfers or worrying that a step was missed – the integration layer handles it.
- Enterprise-Grade Reliability & Security (the SAP way): SAP BTP integrations are enterprise-ready, and we configure them to meet your company’s standards. That means setting up secure connections (e.g., cloud connector for on-premise, OAuth for cloud APIs), implementing error-handling and retry logic in integration flows, and using SAP’s monitoring dashboards so your IT team can see the health of each interface. One advantage of using SAP’s own integration stack is tight security and compliance – data remains under SAP’s trusted environment. IGT will ensure data governance policies are respected (for example, making sure personal data is handled according to GDPR if applicable, by using encryption or data masking where needed). We also advise on optimal deployment – some clients use SAP’s cloud Integration Suite, others deploy integration runtime on-prem (as part of SAP Process Orchestration). We’ll choose the setup that fits your reliability requirements (e.g., high availability, failover plans).
In summary, IGT uses SAP BTP to make your SAP and non-SAP systems work as one. You invested in SAP for core operations – we make sure that investment extends its value by connecting it outward to everything else seamlessly.
SAP Integration Use Cases
What can you do with IGT + SAP BTP integration? Here are some concrete examples:
- Real-Time Order Integration: Imagine a customer places an order in your non-SAP e-commerce store. Through SAP BTP, we can have that order data automatically create a sales order in SAP S/4HANA (on-prem or cloud) within seconds, complete with all line items and customer info. Inventory updates in SAP can then flow back to the e-commerce platform so the website reflects accurate stock. This is essentially the Orders & Stock scenario, accomplished with SAP’s integration tools rather than third-party middleware.
- Customer Data Sync (SAP Customer Experience): If you’re using SAP’s CX suite (formerly Hybris/Commerce or C4C) along with a separate support system (like ServiceNow or Zendesk), we can integrate to ensure a unified customer record. For example, when a client updates their profile in an SAP portal, that info can sync to your other CRM, and vice versa, via integration flows. This relates to Customer Records unification – maintaining one version of truth across SAP and non-SAP.
- Multi-Channel Sales Integration: For companies using SAP as a backend (ERP) and selling across multiple channels (online, retail, marketplaces), SAP BTP can act as the hub that feeds product, price, and inventory data to each channel and collects orders from them. We implement Sales Channels integration such that your Amazon store, Shopify site, and wholesale portal all integrate into SAP for fulfillment, using BTP’s connectors and perhaps API management for external partners.
- Finance and Billing: Many organizations use SAP for finance (e.g., SAP FI/CO) but might use other tools for subscriptions or e-commerce transactions. Using SAP integration, we ensure Payments & Billing info flows properly: a payment captured in a Stripe or Adyen can generate an accounting entry or invoice in SAP automatically. Conversely, credit status or product pricing from SAP can flow out to those systems.
- Supply Chain & Logistics: SAP’s supply chain modules (like SAP EWM for warehouse or TM for transport) often need to connect with external logistics providers. With SAP BTP, we can integrate carriers’ tracking APIs or 3PL systems with your SAP data. This covers Delivery & Warehouse integration – for example, automatically pushing shipping tracking numbers from SAP to a customer-facing app, or pulling delivery confirmations into SAP.
- Analytics & Data Lakes: You might be consolidating data from SAP and other sources into a data lake or warehouse (like Snowflake or BigQuery). SAP BTP’s data integration can help extract data from SAP in near real-time (using OData services or events) to feed your analytics. So for Reports & Data, instead of nightly batch dumps, we can set up a continuous feed of key data changes from SAP to your BI platform, giving you up-to-date insights.
These are just a few scenarios. Essentially, any integration involving an SAP system is a use case we can handle. And because we use SAP’s own integration suite, these solutions are upgrade-safe and supported by SAP, which protects your long-term SAP investment.
How SAP BTP Fits in Our Toolkit
SAP BTP is one of the core integration platforms in our arsenal (on par with others like webMethods). When we approach an integration project, we choose the platform that best aligns with the client’s ecosystem. For our clients heavily invested in SAP, SAP BTP is often the natural choice – and we’re proficient in it. We ensure that our overall integration architecture leverages BTP where it makes sense, and we integrate BTP with other tools as needed. For instance, if a client uses both SAP BTP and another iPaaS, we can have them communicate (using APIs or message queues).
Our broad expertise (across SAP and non-SAP integration tools) means we can also advise if you need a mixed approach. Perhaps you’ll use SAP BTP for all SAP-to-SAP and SAP-to-cloud integrations, but use a lightweight Node.js service for a very specific task – we orchestrate it so they all work together.Our broad expertise (across SAP and non-SAP integration tools) means we can also advise if you need a mixed approach. Perhaps you’ll use SAP BTP for all SAP-to-SAP and SAP-to-cloud integrations, but use a lightweight Node.js service for a very specific task – we orchestrate it so they all work together.
Remember, IGT is tool-agnostic yet expert. SAP BTP is one of the stars in our integration lineup. On our main Integration Services page, you’ll find SAP BTP listed among the platforms we use. And if you’re curious about how we handle other environments, you can also read about webMethods integration to see a different angle. The key takeaway: whether it’s SAP BTP or another platform, we maintain the same high standards and cohesive approach. Everything integrates into the larger strategy, leaving no system or data siloed.Remember, IGT is tool-agnostic yet expert. SAP BTP is one of the stars in our integration lineup. On our main Integration Services page, you’ll find SAP BTP listed among the platforms we use. And if you’re curious about how we handle other environments, you can also read about webMethods integration to see a different angle. The key takeaway: whether it’s SAP BTP or another platform, we maintain the same high standards and cohesive approach. Everything integrates into the larger strategy, leaving no system or data siloed.
Our Unique IGT Approach
We approach every integration project – including those on webMethods – with the same core philosophy. We step in where others hesitate, bringing clarity to complexity. Our team’s experience and inventive mindset mean we see elegant solutions where others see tangled systems. When implementing webMethods, we’re not just technicians; we act as your strategic partner, ensuring the integration aligns with your business goals. We pride ourselves on delivering with the speed and agility of a start-up, but the reliability and expertise of a global player. No matter how messy your current integrations or how high the stakes, we’ll make sure everything clicks into place.
Let’s Connect Your SAP World
Your business runs on SAP – now make SAP run across your business. If you’re ready to integrate your SAP systems with everything else and unlock new efficiencies, we’re here to help. IGT’s SAP integration experts can design a roadmap to connect your enterprise end-to-end using SAP BTP, or jump straight into solving that urgent integration pain point you have.
We know SAP projects are big undertakings. That’s why we start with understanding your goals and constraints. Schedule a discovery call to discuss what you need to integrate and why – we’ll share our experience from similar projects and outline how we can tackle yours. There’s no obligation, just an honest conversation about making your SAP environment more connected and agile.
Don’t let your SAP data stay siloed or your digital initiatives get stuck due to integration gaps. Book a call with us or write us a message about your SAP integration challenge. Let’s make your entire IT landscape, SAP included, click together like never before.Don’t let your SAP data stay siloed or your digital initiatives get stuck due to integration gaps. Book a call with us or write us a message about your SAP integration challenge. Let’s make your entire IT landscape, SAP included, click together like never before.
What we integrate
Architecture Review
Know what’s strong and what puts you at risk.
Integration Health
Map data flows and fix weak links.
Cost & Performance
Cut waste and speed up critical paths.
Security & Compliance
Tighten access, secrets, and audits.
Data & Reporting
Clean pipelines and trusted metrics.
DevOps Advisory
Improve releases, incidents, and run costs with a clear plan.
FAQs
Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.
SAP’s strategy is evolving toward the cloud-based Integration Suite on BTP, but SAP PI/PO (now part of what they call SAP Process Orchestration) is the older on-prem middleware many are running. They share similar goals – integrating SAP systems – but BTP offers more modern capabilities (cloud integration flows, API management, event mesh, etc.). You don’t necessarily need to switch immediately if PI/PO is working for you. We at IGT can work with your existing PI/PO setup and even integrate it with new cloud services if needed. However, SAP has signaled that the cloud Integration Suite is the future. We often help clients gradually transition: for example, keep critical interfaces on PI/PO for now, but build new integrations on BTP. We can even reuse some logic. In summary, we support both and can guide you on when it might be beneficial to move to BTP Integration Suite (like if you want to integrate many cloud applications, that’s where BTP shines).
Yes, using SAP Integration Suite requires licensing from SAP. The licensing model can be either capacity-based (number of connections or messages) or now they have a CPEA (cloud platform enterprise agreement) which is more like credits. If you’re an existing SAP customer, sometimes Integration Suite is included in certain packages or available at a discount. We’re not a reseller, but we can help you understand what license scope you need based on our integration design (for instance, how many messages per month you might have). We often work alongside SAP account managers – we focus on the technical plan, and SAP handles the licensing sale. Rest assured, we design solutions mindful of cost: e.g., we’ll avoid inefficient polling interfaces that could drive up message counts unnecessarily. We aim for a cost-effective architecture within SAP’s licensing framework.
In all likelihood, yes. SAP’s integration tools are quite flexible. We might use an existing connector or create a custom integration. For example, if you have a proprietary legacy system, we can integrate via database-level connections or flat file exchanges orchestrated by SAP BTP. If the system has an API, even better – we’ll connect via API. We haven’t yet met a system we couldn’t integrate with SAP in one way or another. In one project, we connected SAP with a decades-old mainframe application by having SAP BTP pick up and drop off files in a secure FTP – not glamorous, but it worked reliably. Ideally, though, we use more modern methods like APIs or message queues. When you bring us a system, our first step is to analyze what integration points it offers (APIs, events, DB access) and then we design the bridge from SAP to that system. So far, we’ve tackled integrations with everything from cutting-edge SaaS apps to old IBM AS/400 systems. So yes – try us!
Great question – data mapping is often the most important part of integration, especially with SAP where field structures can be complex (material numbers, customer IDs, etc.). We typically start by defining a mapping specification: for each field in source, what’s the corresponding field in target, and any transformation (like date formats, code conversions) needed. In SAP BTP Integration Suite, we implement these via the mapping step in integration flows (graphical or code-based mappings). For example, mapping an external REST JSON to an SAP IDoc format – we specify how JSON fields map to IDoc segments. Our team is very familiar with common SAP data structures (IDocs, BAPIs, OData entities), so we handle a lot of this from experience. We test mappings thoroughly with sample data to ensure, say, an “Order” from System A correctly becomes a “SalesOrderCreate” IDoc into SAP with all fields correct. Additionally, we consider master data differences – e.g., if country codes are “USA” in one system but “US” in SAP, we’ll include a conversion in the map. We often collaborate with your functional SAP team for this, because they know what values SAP expects. Once the integration is live, if any data fails (like a code was unmapped), we adjust the mapping rules. Over time, these mappings become stable and just work in the background. So, in short: we take mapping seriously, document it, implement it in BTP, and test thoroughly to make sure data translates accurately between systems.
It does mean your integration layer is within SAP’s ecosystem, yes, but that’s not necessarily a bad thing if you’re already an SAP-centric shop. The advantage is tighter integration with your SAP products and one throat to choke (SAP) if something at the platform level goes wrong. SAP Integration Suite is built to integrate non-SAP too, so it’s not like it only works with SAP systems – you can connect to anything. If vendor lock-in is a concern, remember that any integration platform (MuleSoft, Dell Boomi, etc.) has some lock-in. The mappings and flows you build are specific to that tool. The good news with SAP’s tool is if you’re committed to SAP as a company, you’re likely to keep it for the long run. But if in the future someone decided to switch to another platform, the concepts used (API calls, data mappings) would carry over, you’d just reimplement them in the new tool. We generally advise clients to choose the integration platform that best aligns with their primary systems – in your case, that’s SAP – so using SAP’s own integration suite often maximizes compatibility and minimizes headaches. And since you likely already have an SAP relationship, it’s one less vendor. We’re happy to discuss the pros/cons more in detail, but in our experience, SAP Integration Suite has been a solid choice for SAP-heavy environments, and not a decision folks regret.
Let's make it click!
Whether you're scaling a startup or streamlining a corporate ecosystem,
we help teams launch faster and integrate smarter.
Eva Polcíková
Project Manager